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	<title>haimrich.com</title>
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	<link>http://haimrich.com</link>
	<description>A Blog On E-Commerce &#38; Other Important Things</description>
	<lastBuildDate>Sat, 14 Aug 2010 18:08:38 +0000</lastBuildDate>
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		<title>Online Shopping Communities &#8211; The Next Generation E-Commerce?</title>
		<link>http://haimrich.com/2010/08/online-shopping-communities-the-next-generation-e-commerce/</link>
		<comments>http://haimrich.com/2010/08/online-shopping-communities-the-next-generation-e-commerce/#comments</comments>
		<pubDate>Sat, 14 Aug 2010 18:08:38 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[E-Commerce]]></category>
		<category><![CDATA[36Boutiques]]></category>
		<category><![CDATA[Shopping communities]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=52</guid>
		<description><![CDATA[Online shopping at the moment is going through a transition. The traditional e-commerce environment is being augmented through new types of e-commerce services. Many can be considered to be niche but it provides the user/shopper with alternatives and many options to consider. Coupons, Virtual goods, shopping communities and social shopping are getting a lot of [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://en.wikipedia.org/wiki/Online_shopping" target="_blank">Online shopping</a> at the moment is going through a transition. The traditional e-commerce environment is being augmented through new types of e-commerce services. Many can be considered to be niche but it provides the user/shopper with alternatives and many options to consider.</p>
<p>Coupons, Virtual goods, shopping communities and <a href="http://en.wikipedia.org/wiki/Social_shopping" target="_blank">social shopping</a> are getting a lot of attention from venture capital. Shopping communities are an industry that I have been following for the last 6 months. In Europe and North America in particular, the fashion industry have seen an emergence&#8217;s of digital fashion discounters.  <a href="http://www.ruelala.com/" target="_blank">Rue La La</a>, <a href="http://www.gilt.com/" target="_blank">Gilt</a>, <a href="http://en.vente-privee.com/" target="_blank">Vente – Privee</a>, <a href="http://www.my-wardrobe.com/" target="_blank">My Wardrobe</a>, <a href="http://www.ideeli.com/" target="_blank">ideeli</a>, <a href="http://www.rownine.com/" target="_blank">RowNine</a> and <a href="http://www.beyondtherack.com/" target="_blank">Beyond the Rack</a> have provided users with various temptations and discounted goods. The industry, I believe work on a very simple concept that is exclusivity, with a supply and demand cycle that is managed aggressively. Most of them require membership that either needs to be applied for. I have either had to wait weeks to be given membership or have not had the ability at all to access their various campaigns.</p>
<p>In South Africa at the moment we have two of these communities.  They operate on a similar concept but both are different in the products that are available for purchase. <a href="https://www.36boutiques.com/" target="_blank">36Boutiques</a> is a fashion only community and <a href="http://www.luxury4less.co.za/" target="_blank">Luxury4Less</a> provides various different product lines to their users.</p>
<p>I am of the opinion that this part of <a href="http://en.wikipedia.org/wiki/Electronic_commerce" target="_blank">e-commerce</a> could become a very big part of the overall picture as it provides luxury brands at discounted rates to users. Tell me about anyone that does not enjoy a sale? Also due to the fact that it is membership related, it provides the ability to communicate directly to the user through email.  The emails are a reminder that a brand is on sale and for a limited period of time.</p>
<p> </p>
<p><img class="alignnone" title="Online shopping" src="http://www.cculture.co.uk/wp-content/uploads/2009/06/online_shopping.jpg" alt="" width="450" height="328" /></p>
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		<title>Beautiful Postcards From Chakalaka Designs</title>
		<link>http://haimrich.com/2010/07/beautiful-postcards-from-chakalaka-designs/</link>
		<comments>http://haimrich.com/2010/07/beautiful-postcards-from-chakalaka-designs/#comments</comments>
		<pubDate>Sun, 18 Jul 2010 09:57:36 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[chakalaka designs]]></category>
		<category><![CDATA[postcards]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=40</guid>
		<description><![CDATA[Having done some travelling to other parts of the world, one realises how fortunate we are in Cape Town. We have all the sights that tourists love to visit which we take for granted. The mountain, the various beaches and the Winelands are all landmarks with relative close proximity.  By travelling an hour one in [...]]]></description>
			<content:encoded><![CDATA[<p>Having done some travelling to other parts of the world, one realises how fortunate we are in Cape Town. We have all the sights that tourists love to visit which we take for granted. The mountain, the various beaches and <a href="http://www.winelands.co.za/" target="_blank">the Winelands</a> are all landmarks with relative close proximity.  By travelling an hour one in a direction (not into the sea) one can be close to many areas of interest.</p>
<p>How can you share the beautiful Cape with your international friends? One can either take photos and load them on a photo sharing service or add them to your facebook profile. If this too much effort then postcards become a great souvenir as you can add a short note with it and post it.</p>
<p>So recently I found some <a href="http://en.wikipedia.org/wiki/Postcard" target="_blank">postcards</a> that I particularly like. The designs are a graphic representation of certain highlights in Cape Town.The Winelands, Bo-Kaap, Cape Town and Namaqualand is shown.</p>

<a href='http://haimrich.com/2010/07/beautiful-postcards-from-chakalaka-designs/bo-kaap2711/' title='Bo-Kaap'><img width="150" height="150" src="http://haimrich.com/wp-content/uploads/2010/07/Bo-Kaap2711-150x150.jpg" class="attachment-thumbnail" alt="Bo-Kaap" title="Bo-Kaap" /></a>
<a href='http://haimrich.com/2010/07/beautiful-postcards-from-chakalaka-designs/capetown/' title='Cape Town'><img width="150" height="150" src="http://haimrich.com/wp-content/uploads/2010/07/CapeTown-150x150.jpg" class="attachment-thumbnail" alt="Cape Town" title="Cape Town" /></a>
<a href='http://haimrich.com/2010/07/beautiful-postcards-from-chakalaka-designs/namaqua2711copy/' title='Namaqualand'><img width="150" height="150" src="http://haimrich.com/wp-content/uploads/2010/07/Namaqua2711-150x150.jpg" class="attachment-thumbnail" alt="Namaqualand" title="Namaqualand" /></a>
<a href='http://haimrich.com/2010/07/beautiful-postcards-from-chakalaka-designs/winelands2711-copy/' title='Winelands'><img width="150" height="150" src="http://haimrich.com/wp-content/uploads/2010/07/Winelands2711-150x150.jpg" class="attachment-thumbnail" alt="The Winelands" title="Winelands" /></a>

<p> </p>
<p>They are made by Jesse Kramer from Chakalaka Designs. Having bought many of them it, I just need to add some notes and then post them to many parts of the world. The postcards are from <a href="http://www.chakalakadesigns.co.za/" target="_blank">Chakalaka designs</a> and are available at the following stores in Cape Town:</p>
<ul>
<li><a href="http://www.heartworks.co.za/" target="_blank">Heartworks</a>- <a href="http://maps.google.co.za/maps/place?oe=utf-8&amp;rls=org.mozilla:en-US:official&amp;client=firefox-a&amp;um=1&amp;ie=UTF-8&amp;q=Heartworks&amp;fb=1&amp;gl=za&amp;hq=Heartworks&amp;cid=5352691831380926970" target="_blank">Gardens Centre</a>;</li>
<li> <a href="http://www.therainbowexperience.co.za/" target="_blank">Rainbow Experience</a>- Mandela Rhodes Place; </li>
<li><a href="http://www.sa-business-directory.co.za/business/balletique-dancewear" target="_blank">Balletique</a>- Sea Point;</li>
<li> <a href="http://www.rhubarbroom.co.za/" target="_blank">Rhubarb Room</a> &#8211; Bo-Kaap; </li>
<li><a href="http://www.wordsworth.co.za/contact" target="_blank">Wordsworth</a> &#8211; Gardens Centre;</li>
<li> National Gallery Gift Shop. </li>
</ul>
<p>Also have a look at their <a href="http://www.facebook.com/chakalakadesigns" target="_blank">Facebook Page</a> for up to the minute information.</p>
<p>So share our beautiful province with friends and family.</p>
<p><strong>Disclaimer</strong>:  I purchased my postcards and thought others might like to do likewise.</p>
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		<title>Rework &#8211; A Must Read For 2010</title>
		<link>http://haimrich.com/2010/06/rework-a-must-read-for-2010/</link>
		<comments>http://haimrich.com/2010/06/rework-a-must-read-for-2010/#comments</comments>
		<pubDate>Wed, 09 Jun 2010 20:29:43 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[37signals]]></category>
		<category><![CDATA[rework]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=34</guid>
		<description><![CDATA[Rework is written by the guys from 37 Signals and is a must read for anyone working at a startup, thinking of starting a business. If you have an interest in business and start-ups then this book will concisely walk you through certain ideas. It is filled with great advice and most of it is [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://37signals.com/rework/" target="_blank">Rework</a> is written by the guys from <a href="http://37signals.com/" target="_blank">37 Signals</a> and is a must read for anyone working at a startup, thinking of starting a business. If you have an interest in business and start-ups then this book will concisely walk you through certain ideas.<br />
It is filled with great advice and most of it is not the conventional business ideas one expects to find in a book from a successful company. The book contains some valuable content and I am going to highlight some which I found particularly enlightening and refreshing.</p>
<p>Workaholism is not a badge of honour. I think inherently we all are under the impression that working long hours is good. The book contradicts that and they point out that tired staff will make errors that will potentially lead to more work. I agree and believe that you should be able to set certain limits on how long you work on certain things. You need to understand when you are most productive and then consistently repeat the process. I tend to think that this could be seen as looking for balance between work and social life. I am fully aware that a startup founder will have to work mega hours as he needs to balance all the various different hats he has to wear. He needs to consistently speak to his staff, talk to his board, look for funding and get his work/tasks completed with limited resources.</p>
<div>&#8220;In the end, workaholics don’t actually accomplish more  than nonworkaholics. They may claim to be perfectionists,</div>
<div>but  that just means they’re wasting time fixating on  inconsequential details instead of moving on to the next  task.&#8221;<img class="alignnone" title="The many hats of a founder" src="http://37signals.com/rework/images/art-lessmass.png" alt="" /></div>
<div></div>
<p>They continue and state that all of their associates are to do time in their customer service part of their business which is something I agree with. Having worked with the public this installs a certain effect as they then understand that if they mess up then they will have to deal with the repercussions.  They also mention that personal communication from a CEO is a great indicator for the public on their importance.</p>
<p>Then they mention spam and the huge amount of content that we get from various people (blog posts, press releases, CVs) and how some of seems to have little purpose. I tend to agree with the notion and emphasise that everything that one writes needs to have a purpose.</p>
<p>The one thing that I agree with them is the over use of the term entrepreneur and start-up and how it seems to “be like a boys club”. I like the idea of rather calling it a starter than founder.</p>
<p>Then they also tackle meetings and the fact that in general they kill productivity and can be seen as toxic. I believe that one should only request a meeting as a last resort and rather communicate with email or short phone calls.<br />
<a href="http://twitter.com/jasonfried" target="_blank">Jason Fried</a> and <a href="http://www.loudthinking.com/" target="_blank">David Heinemeier Hansson</a> have written a book that I believe I will be constantly going to as a reference or when I need some inspiration. So purchase one and see it as an investment into your own future.</p>
<p>&#8220;Working without a plan may seem scary. But blindly following a  plan that has no relationship with reality is even scarier.&#8221;</p>
<p><a href="http://37signals.com/rework/images/front-cover.png"><img class="alignnone" title="Rework" src="http://37signals.com/rework/images/front-cover.png" alt="" /></a></p>
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		<title>A Few Clicks &amp; You Have Helped Yourself</title>
		<link>http://haimrich.com/2010/04/a-few-clicks-you-have-helped-yourself/</link>
		<comments>http://haimrich.com/2010/04/a-few-clicks-you-have-helped-yourself/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 16:13:53 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=29</guid>
		<description><![CDATA[The economy is currently not in the best state, that is not news. The newspapers we read are saying that, the Internet is full of content about it. At least 25% of the media( may it be digital or old school) has been pounding it into us.. I am aware that I am preaching to [...]]]></description>
			<content:encoded><![CDATA[<p>The economy is currently not in the best state, that is not news. The newspapers we read are saying that, the Internet is full of content about it. At least 25% of the media( may it be digital or old school) has been pounding it into us..<br />
I am aware that I am preaching to the converted, the mere fact that you are reading this, indicates that you have access to the information super highway. I wish more South Africans can have access to it as mobile phones and mobile content is growing exponentially, but they Internet adoption is stagnating..</p>
<p>We are creatures of habit, let’s be clear about that. I am not an expert, scientist or whatever one calls some with some expertise. I am me.. and my wallet makes decisions for me.. Simple. My parents have instilled in me a sense of bargain hunting in me and saving money comes naturally .. I hope.<br />
However working in the e-commerce industry I can say, one saves money as you can browse till the cows come home. There is no pressure from a sales person (I get extremely annoyed when visiting a store and I get harassed by people looking for a commission..).</p>
<p>This leads to my reason for writing this post.. Shopping Comparison Engines. A life saver just like the sweet.. a legend in the making. It saves bandwidth.. a common problem with South African Internet users as one only have to visit one place instead of numerous online shops.</p>
<p>As far as I am aware, I believe South Africans are unaware just how lucky they are. We are fortunate to have some leading Shopping Comparison Engines in our midst. We have some: <a href="http://www.bluestring.co.za/" target="_blank">BlueString</a>, <a href="http://www.jump.co.za/" target="_blank">Jump Shopping</a> ,<a href="http://www.oneshop.co.za/" target="_blank">OneShop</a>, <a href="http://www.pricecheck.co.za/" target="_blank">PriceCheck</a> and <a href="http://www.shopmania.co.za/" target="_blank">ShopMania</a>.<br />
It is as simple as entering a term of interest and then getting the desired results, having a look at them and clicking on the most relevant result and then purchasing it at the shop.<br />
Looking for a flight and take away the travel agent commission.. sure ,look for it on the Internet.. looking to do some research on credit cards, loans etc.. find it online..<br />
So what has changed.. simple,entrepreneurs have seen what is done in other markets and then taken all the risk and adapted it to their country’s need..<br />
Being computer illiterate is a massive disadvantage, so if you know of someone .. help them to help themselves.</p>
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		<title>Virtual Friendship.. Is It Real Or Just Comfortable?</title>
		<link>http://haimrich.com/2010/03/virtual-friendship-is-it-real-or-just-comfortable/</link>
		<comments>http://haimrich.com/2010/03/virtual-friendship-is-it-real-or-just-comfortable/#comments</comments>
		<pubDate>Mon, 22 Mar 2010 17:41:53 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[friendship]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=26</guid>
		<description><![CDATA[I have been thinking about this for a while and this must be a question posed by social media users, digital marketers. I say this, reasoning how much “value” can be placed on this. If there is any value to be put on it, as anything on the Internet is being measured by someone. Is [...]]]></description>
			<content:encoded><![CDATA[<p>I have been thinking about this for a while and this must be a question posed by social media users, digital marketers. I say this, reasoning how much “value” can be placed on this. If there is any value to be put on it, as anything on the Internet is being measured by someone.</p>
<p>Is this <a href="http://en.wikipedia.org/wiki/Friendship" target="_blank">friendship</a> not really a percentage of trust that you have in the other part of the transaction. Yes, it is an intangible but it is a transaction, as it boils down to information being “sold” to a party. Ultimately we are sharing habits, likes and dislikes and general views on many topics. This is the ultimate information for digital marketers as they then can shape product/service offerings depending on the trend which is being written about, viewed on a viral YouTube video etc.</p>
<p>A colleague described it today as “how much information is given by both parties to one another”. I tend to agree with that. Is it real? That is really subjective in my mind as some “friends” could be people you have never actually met or it could be your next door neighbor.</p>
<p>I think it is also a bit of a deceit, as sometimes the friendship does not really exist. It is just to be seen by users and not a sign of real relationships.</p>
<p>Call me old school, but digital friendship, email, Instant Messaging and even phone calls are impersonal and keep people from meeting face to face. They might meet now and then but it does not replace real face to face talking and seeing a person’s facial expressions.</p>
<p>Ultimately it leads to a lot of bandwidth burned to view videos and pictures and text..</p>
<p><img class="alignnone" title="Virtual Friendship" src="http://www.glogster.com/media/2/3/44/13/3441312.jpg" alt="" width="400" height="284" /></p>
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		<title>Great Resources For Learning About Start-Ups &amp; Technology</title>
		<link>http://haimrich.com/2010/03/great-resources-for-learning-about-start-ups-technology/</link>
		<comments>http://haimrich.com/2010/03/great-resources-for-learning-about-start-ups-technology/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 18:44:17 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Business & Management]]></category>
		<category><![CDATA[cris valerio]]></category>
		<category><![CDATA[startups]]></category>
		<category><![CDATA[venture]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=24</guid>
		<description><![CDATA[The last few weeks I have found some really nice sources for information on technology in South Africa and startups. The South African market is one full of opportunity and users who see technology in the bigger markets like Europe and the US. I might be talking the converted but CNBC on DSTV is a [...]]]></description>
			<content:encoded><![CDATA[<p>The last few weeks I have found some really nice sources for information on technology in South Africa and startups. The South African market is one full of opportunity and users who see technology in the bigger markets like Europe and the US. I might be talking the converted but CNBC on DSTV is a nice resource to find out about the necessities if the IT and Communication industries.</p>
<p>Then start-ups are an interest of mine and on the <a href="http://www.bloomberg.com/" target="_blank">Bloomberg</a> channel (channel 411) on DSTV there is a show dedicated to it. The show is hosted by <a href="http://twitter.com/CrisValerio" target="_blank">Cris Valerio</a> and she travels all over the world to report on start-ups and challenges they face. I have noticed that on her show, her guests are more willing to communicate on certain issues than on blogs. Venture is shown on Saturdays and Sundays in South Africa.</p>
<p><a href="http://www.bloomberg.com/" target="_blank">Bloomberg</a> describes “Venture gives viewers an inside look at what it takes to be a successful entrepreneur. The weekly half-hour program, hosted by <a href="http://twitter.com/CrisValerio" target="_blank">Cris Valerio</a>, will feature interviews with entrepreneurs and small business owners, focusing on issues and policy that impacts the way Main Street does business.”</p>
<p>Ultimately one gets all the information, you need to make your own assumptions on it. I certainly have found both of these to be good learning resources.</p>
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		<title>Change In The Education Landscape</title>
		<link>http://haimrich.com/2010/03/20/</link>
		<comments>http://haimrich.com/2010/03/20/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 18:38:56 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Business & Management]]></category>
		<category><![CDATA[podcasts]]></category>
		<category><![CDATA[The Digital Edge]]></category>
		<category><![CDATA[Twit]]></category>
		<category><![CDATA[ZATechshow]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=20</guid>
		<description><![CDATA[I like books and read a fair amount. Knowledge acquisition is something which I have been intrigued by as knowledge is the key to a dynamic life. Having the ability to understand a situation, make decisions based on situations and having skills are what I believe will either see you becoming successful or becoming just [...]]]></description>
			<content:encoded><![CDATA[<p>I like books and read a fair amount. Knowledge acquisition is something which I have been intrigued by as knowledge is the key to a dynamic life. Having the ability to understand a situation, make decisions based on situations and having skills are what I believe will either see you becoming successful or becoming just another worker. Knowledge is something which is unique to the individual and how it is processed, is what makes teamwork an essential part to corporate life or start-ups.</p>
<p>I look back to my studies and remember how some of my classmates just wanted to pass and others who wanted to achieve. Why is there the difference? It boils down to the individual and the internal drive that is found in the individual. Some have it and others not. Why do some people ask questions and other except the status quo? I tend to believe that is generated in your formative years. My parents always created the environment for us to talk about things and debate it and then ultimately find some common ground.</p>
<p>Education in my mind is a constant process.  One never feels that you know it all but being able to talk and talk sense on a variety of topics is what most people crave for. I can name a few friends who have this and also name others who are trying to talk but are merely rehashing forum posts and other people’s views. One must have an opinion and seek to talk to others about it but remember that pushing it down others’ throat is not the proper thing to do.</p>
<p>When I studied, we had to purchase text books (most of which I kept as reference works) and attend lectures.  Then every so often tests were written to test whether the knowledge has been acquired by the individual.  This is the traditional education picture and is seen worldwide.</p>
<p>However, the last few weeks I have realized that this picture might be changing. I read blogs (weblog for the purists), watch videos and have bought e-books on related topics. The education material is now available (some of it needs payment) but one need the ability to give it a relevancy value. Some information is naturally better than other due to the person’s skills being described. I have bought 3 E-books in the last couple of months and have found them decent in terms of the knowledge provided. E-books can be an income generator for the “online entrepreneur” as currently promoted by various successful bloggers. I generally research the author before purchase and also look for negative blog entries about the author.<br /> Podcasts are also a great way on getting information on specific topics.</p>
<p>I like to listen to “<a href="http://www.thedigitaledge.co.za/" target="_blank">The Digital Edge</a>” – as the topics differ from week to week. What is nice about podcasts are that you can download it and load it onto your iPod and listen to it whenever you please.</p>
<p><a href="http://www.twit.tv/">This week in Tech</a> is another podcast I enjoy. Leo Laporte and the Twit gang entertain while they educate. While I am  talking technology a local podcast that now has gone to livestreaming on a Friday,  is also a great resource  is the <a href="http://zatechshow.co.za/">ZATech Show</a>.</p>
<p>The picture that I am trying to paint is that the information which can further educate you is out there, you just need to find it. That is the tricky part but makes the knowledge acquisition process even more interesting. I believe that the process boils down to individual and the person’s ambition.<br /> Process the information and make it part of your decision making cycle which I feel will make you a better staff member and potentially a better person.</p>
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		<title>Leadership &amp; Leading People &#8211; The Rupert Way</title>
		<link>http://haimrich.com/2010/03/leadership-leading-people-the-rupert-way/</link>
		<comments>http://haimrich.com/2010/03/leadership-leading-people-the-rupert-way/#comments</comments>
		<pubDate>Sat, 06 Mar 2010 19:41:03 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[anton rupert]]></category>
		<category><![CDATA[entrepeneurship]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=16</guid>
		<description><![CDATA[I decided to go against the current wave of reading and talking about international entrepreneurs and look for local entrepreneurs that have made an impact. The problem I see is that younger South Africans focus on the impact that Richard Branson, The Google Guys and many other international entrepreneurs have made. I understand as most [...]]]></description>
			<content:encoded><![CDATA[<div id="_mcePaste">I decided to go against the current wave of reading and talking about international entrepreneurs and look for local entrepreneurs that have made an impact. The problem I see is that younger South Africans focus on the impact that Richard Branson, The Google Guys and many other international entrepreneurs have made. I understand as most of these are well known and there is a fair amount of literature available about them and their successes. The problem I have is that the South African market and economy is totally different. The principles are the same but I do feel that local knowledge needs to be talked about.</div>
<div></div>
<div id="_mcePaste">A well known case is <a href="http://en.wikipedia.org/wiki/Anton_Rupert" target="_blank">Anton Rupert</a> and the Rupert Family. I had the privilege of reading his biography (the Afrikaans version written by Ebbe Domisse) and certain things stuck out which I found interesting. Anton Rupert made himself an international icon by being market savvy and a man that could sign deals with handshakes (leaving his attorneys to sort out all the paper work), something which is quite a compliment. His story is one which gives hope to all South Africans and should be read. You will see things in different light – giving back, being creative and most of all living with certain ideals.</div>
<div></div>
<div id="_mcePaste">His childhood is a normal one as he was part of South Africa’s depression and saw that education would be the way that he would be able to help himself. What I found interesting is that he had the gut feeling in being able to walk away from politics at university and post university which lead him to being able to go into business. The book chronicles his ventures which he started with almost nothing and that he saw a gap in the smoking and alcohol industries. He was taught some severe lessons early on- not having proper machines, improper packaging and most interesting the effect of brand names. After that all branding and naming he took responsibility for and created Rembrand cigarettes and various other brands. The thing which I found interesting is that he forced his sales stuff to only use the products which he sold.</div>
<div></div>
<div id="_mcePaste">As the years went on he became the saviour of a British tobacco manufacturer after they denied him buying a majority stake in the business. However as time went by they did buy the rights to the manufacturing of it – Dunhill. The other interesting ability that he had was being able to create relationship all around the world during the height of apartheid. In one specific case he took a behind the scenes role for a deal as he was scared that the seller might retract the offer if he knew that the business is operated by a South African based business. He also never moved out of his Stellenbosch home in order to accommodate his family something which only <a href="http://en.wikipedia.org/wiki/Warren_Buffett" target="_blank">Warren Buffett</a> is known to have done. (At least, that I am aware of).</div>
<div></div>
<div id="_mcePaste">He also created something like a venture capital business in which he wanted to invest in small business who was struggling to find finance for their business. So he never forgot his roots and struggles, something which I see other successful entrepreneurs have done.</div>
<div id="_mcePaste">He had a passion for his country and his language, but never walked away from it. He in my opinion is a great role model for young South African entrepreneurs as he wanted apartheid to be taken away prior to 1994 as he saw the damage it did.</div>
<div></div>
<div id="_mcePaste">He made a point to work hard and consistent in order to be a good role model for his staff. He made sure that they were properly remunerated and productive to the point that it was a big issue of they left him to go to another company.</div>
<div id="_mcePaste">Another thing which I found quite refreshing is that he never placed pressure on his children. When his son Johann wanted to experience business, he told him to go work abroad. He went to Chase Manhattan in the United States and started at the bottom of the company. I think this is a good lesson for any parent – give children the opportunities and contribute to their growth.</div>
<div></div>
<div id="_mcePaste">When Anton Rupert saw that the liquor and tobacco business was beginning to become controlled by legislation he took his Rembrandt Group in another direction. Luxury Goods and put all of these assets under one company Vencome. I believe it takes real feeling and intellect to be able to see that the walls around you are closing in on you.</div>
<div id="_mcePaste">He had tragedies as well his one son passed away in a motor vehicle accident and his daughter had some health issues. So it was not all moonshine and roses but he rose above it with the support of his wife his biggest confidant. He had a run in with Louis Luyt and his businesses which was destined to fail and which did become a legal battle.</div>
<div>I enjoyed this book for various reasons -</div>
<div id="_mcePaste">
<ol>
<li>A South African was the architect of this dynasty.</li>
<li>He was socially responsible even before it became the corporate buzzword it is today.</li>
<li>He made a contribution to South Africa in many ways – nature parks all over the world and in places of conflict which he used as a point to bring people together.</li>
<li>He inspired many non-South Africans by being a gentleman and being brand cognisant.</li>
</ol>
</div>
<div id="_mcePaste">I can only recommend it – it will inspire..</div>
<div><img class="alignnone" title="Anton Rupert" src="http://upload.wikimedia.org/wikipedia/en/8/80/Anton_Rupert_%28Biography%29.jpg" alt="" width="200" height="292" /></div>
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		<title>E-Commerce Stigmas Which Hurt The Industry</title>
		<link>http://haimrich.com/2010/03/e-commerce-stigmas-which-hurt-the-industry/</link>
		<comments>http://haimrich.com/2010/03/e-commerce-stigmas-which-hurt-the-industry/#comments</comments>
		<pubDate>Sat, 06 Mar 2010 19:34:38 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[E-Commerce]]></category>
		<category><![CDATA[ecommerce]]></category>
		<category><![CDATA[online shopping]]></category>
		<category><![CDATA[south africa]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=13</guid>
		<description><![CDATA[I shop online often and it is my occupation but I feel certain stigmas hurt the industry, especially in South Africa. Some of them have grounds and others are urban legends in my opinion. So instead of moan about the lack of resources e-commerce currently receive from the government, I am going to try and [...]]]></description>
			<content:encoded><![CDATA[<div id="_mcePaste">I shop online often and it is my occupation but I feel certain stigmas hurt the industry, especially in South Africa. Some of them have grounds and others are urban legends in my opinion.</div>
<div></div>
<div id="_mcePaste">So instead of moan about the lack of resources e-commerce currently receive from the government, I am going to try and suggest some solutions to these issues.</div>
<div></div>
<div id="_mcePaste">
<ol>
<li>I have added a product to the shopping cart, have I purchased it? No… It is the same as walking through a normal store with your trolley and then paying at the till when you are completely done.  Adding an item to shopping cart does not purchase it until you have added all your details to the payment section of the process. You will be informed normally by means of breadcrumbs where you are in the process.</li>
<li> The product is not available at your online store and there for have I been billed incorrectly after billing me. This is a sticky one but I have experienced the shops  informing you consistently by means of email  if they have the product and if they do not offering a full refund if not. Shoppers need to remember that the shops generally do not have any stock onsite but are rather dependant on a supplier for the stock levels and sometimes the suppliers do not have stock and have not communicated that to the shop.</li>
<li>Online shopping is unsafe. I have not found an unsafe shop yet and generally look for shop reviews on the chosen shop before purchase. Secondly look for a secure connection when paying for your purchase and if your browser gives you a message to the effect that that the information might be seen by others then walk away from it. If possible purchase with a credit card and if anything unsatisfactory happens then cancel the charge with your bank that provided the credit card.</li>
<li>I have waited and have received no communication from the shop. I generally give the shop 48 hours and if nothing has happened then I will phone them. If I get no reply to the phone call then I will email the store and phone again. If nothing still has happened I will write a review on a comparison shopping engine to communicate to other shoppers my situation and use a dispute resolution service like <a href="http://www.hellopeter.com/" target="_blank">hellopeter</a> or <a href="http://www.getclosure.co.za/view.php" target="_blank">getclosure</a>.</li>
</ol>
</div>
<div id="_mcePaste">Shopping online in general is an enjoyable experience but sometimes situations occur which are outside of the control of the shops. The process normally is about 3-5 days from order completion after the order is received by the shop.</div>
<div></div>
<div id="_mcePaste">I would also suggest that you subscribe to newsletters from some stores as that normally is a good place for good deals.</div>
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		<title>A Three Week Challenge</title>
		<link>http://haimrich.com/2010/03/a-three-week-challenge/</link>
		<comments>http://haimrich.com/2010/03/a-three-week-challenge/#comments</comments>
		<pubDate>Sat, 06 Mar 2010 19:26:47 +0000</pubDate>
		<dc:creator>hendrik</dc:creator>
				<category><![CDATA[Sport]]></category>
		<category><![CDATA[lance armstrong]]></category>
		<category><![CDATA[TDF]]></category>
		<category><![CDATA[tour de france]]></category>

		<guid isPermaLink="false">http://haimrich.com/?p=10</guid>
		<description><![CDATA[Every July my attention gets drawn to one of the greatest sporting events any true sports fan would appreciate. There are no countries involved and it is exciting to watch if you understand the dynamic of it. I am referring to the Tour De France and the 3 week challenges it has inside it. I [...]]]></description>
			<content:encoded><![CDATA[<div id="_mcePaste">Every July my attention gets drawn to one of the greatest sporting events any true sports fan would appreciate. There are no countries involved and it is exciting to watch if you understand the dynamic of it.</div>
<div></div>
<div>I am referring to the <a href="http://www.letour.fr/indexus.html" target="_blank">Tour De France</a> and the 3 week challenges it has inside it. I view it is as chess played on bicycles with players sitting in the team car (the director sportif) being the decision makers. The other reason I enjoy the Tour is that has different disciplines that need to be done on a reasonable standard to be the overall winner.</div>
<div></div>
<div id="_mcePaste">They celebrate the success of the various leaders i.e. the overall leader (in the yellow jersey), the best young rider (in the white jersey), sprint leader (in the green jersey) and the leader o f the king of the mountains (in the red polka dot jersey).</div>
<div></div>
<div id="_mcePaste">Also it has teams that operate in the way in which leadership is clearly defined ie. one leader and many helpers “domestiques”. I think there is a lot business can learn from it.</div>
<div id="_mcePaste">1.    Strategy and planning</div>
<div id="_mcePaste">2.    Leadership</div>
<div id="_mcePaste">3.    Communication</div>
<div></div>
<div id="_mcePaste">However the real other story is <a href="http://www.livestrong.com/" target="_blank">Lance Armstrong</a> and his return from a 3 year retirement. He is back to get his charity Livestrong back in the world’s eye. I am not ashamed to state that I wear a Livestrong bangle and as a chronic sufferer, he gives me hope. Even if he does not win an Tour De France he is still an inspiration to many and a symbol of hope to cancer patients worldwide.</div>
<div></div>
<div><img class="alignnone" title="Lance Armstrong in the saddle" src="http://kevinliebl.files.wordpress.com/2009/07/lance_armstrong_7_23_051.jpg" alt="" width="320" height="455" /></div>
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